vosite

Vosite support

How can we help?

Tell us what happened and what you expected. We will help you get back to a clear variation record.

Email sales@vositesoftware.com

Useful details to include

  • Your Vosite account email and organisation name
  • The project or variation name, if relevant
  • What you were doing when the problem appeared
  • A screenshot of the message, with sensitive details hidden
Keep your password private. Vosite support will never ask you to email your password, access token or full payment details.

Quick answers

Common requests

I forgot my password

Choose Forgot password? on the sign-in screen and open the reset email on the device where Vosite is installed.

I cannot use the camera

Open the iPhone Settings app, find Vosite and allow Camera access. Vosite only asks for camera access when you choose to capture evidence.

I want to delete my account

You can permanently delete it from Vosite Settings. Read the account deletion guide first.